Customers are advised to read the following terms and conditions prior to ordering. Any queries should be addressed to Stuarts Angling Centre on 01789 – 293950.
Placing an Order
Orders may be placed by e-mail or over the phone. For e-mail and telephone orders please provide product description, code number if available and quantity required. A contact telephone number or e-mail address should also be provided so that separate confirmation of order acceptance can be sent.
We accept most major credit and debit cards. Please see payments section
Payments
Payments for goods made by cheque will require bank clearance before goods will be despatched. This process is usually completed within 4 working days.
Prices
Prices invoiced will be those at the date of despatch.
Stuarts Angling Centre reserves the right to alter prices without prior notice as a result of imposed price increases by suppliers / manufacturers. Orders are taken on the basis of prices ruling on the day of order receipt.
Product Guarantee
All products supplied are covered under the terms of the manufacturers guarantee. You are strongly advised to read and action any enclosed warranty requirements upon receipt of the goods. Failure to do so may invalidate the terms of the warranty.
Damages, Shortages and Non-Delivery
Stuarts Angling Centre will not accept any claim in respect of damage in transit, shortages or non-delivery unless it is communicated to Stuarts Angling Centre, telephone number 01789 293950, as follows:
- Damage in transit – within 3 days of receipt of the goods.
- Shortages – within 1 day of receipt of the goods.
- Non-delivery - within 3 days of confirmed date of despatch.
Returns Policy
- Goods that are damaged on arrival:
Please check the goods on arrival. Should the packaging be damaged, sign the receipt of confirmation paperwork & add damaged packing. Request the delivery person to countersign. Inform us immediately. The goods should be returned and either a replacement or refund will be made at the discretion of Stuarts Angling Centre.
- Faulty Goods:
Any faulty goods should be returned. You will be entitled to a replacement, repair or refund depending on the circumstances and provided that the fault has developed within the normal intended use of the product.
Liability
Stuarts Angling Centre shall be under no liability for any loss, damage or injury howsoever arising, resulting from the misuse or conversion of the product supplied.
Privacy Policy
We do not disclose customer’s information to third parties. All information received is solely for the processing of the customer’s order.